Ferrari of Salt Lake City

Operator's Manual — 00
Prototype / Sample Data
Operator's Manual · Edition OneSalt Lake CityReading time — four minutes

Host beautifully.
Convert relentlessly.

The Cavallino Engine is an AI marketing manager and sales strategist built for this dealership. It designs each event, hand-picks the room, reads every guest, routes every lead to the right specialist, and studies every outcome — then runs the next lap better. This page is the manual: what each instrument does, why the system learns, and where it fits the house you already run.

Part I

It's a loop, not a to-do list.

Most dealership marketing is a straight line: spend, hope, repeat. The engine runs a circle instead — five stages, each feeding the next, and the last one feeding the first. That last connection is the whole trick. Watch the lap counter: every pass around the wheel, the machine knows this market a little better.

Stage 01 — Design

The evening is composed

Part II

Four instruments, one cockpit.

Everything the engine does surfaces in one of four places. Each one is built around the same division of labor: the machine does the work, Luis makes the calls. Open any of them from here — they run on sample data until Tekion is connected.

INSTRUMENT 01

Cavallino Tracker

The scoreboard
It does
Watches every Cavallino Award gate and the NOI position, live, and names the next best move for each one.
Luis does
Glances. Decides. Done — one screen replaces five spreadsheets.
It learns
Which moves actually moved the gates.
Open the tracker
INSTRUMENT 02

Event Designer

The planner
It does
Turns six choices into an executable playbook — guest waves, critical path, rep briefings, follow-up ladder.
Luis does
Three approvals, about forty-five minutes. The engine carries the rest.
It learns
Which formats produce orders per dollar.
Open the designer
INSTRUMENT 03

Guest Experience

The portrait
It does
A sixty-second quiz guests genuinely enjoy. Underneath, five buying indicators fill in real time.
Luis does
Nothing. It runs at the door, at every event, forever.
It learns
Which answers actually predict buyers.
Open the experience
INSTRUMENT 04

Lead Intelligence

The morning list
It does
Scores every guest, ranks the list warmest first, matches each name to the right specialist with a suggested move.
Luis does
Forwards one email each morning. The floor does what it already does — sell.
It learns
Which specialist-to-client pairings close.
Open the list
Part III

The part that compounds.

A campaign spends and is gone. A model keeps what it pays for. The engine's self-learning is honest, simple statistics — no magic, just a memory that never takes a weekend off. Here is the whole technique, in four moves.

III·a
Every answer is a clue.

Quiz portraits, RSVPs, configurator sessions, service visits, event behavior — each becomes a signal on the guest's file, timestamped and weighted.

III·b
Every order is the answer key.

At three, six, and twelve months, Tekion reports who actually bought. The engine grades its own predictions against reality. No opinions survive contact with the sales ledger.

III·c
Grades change the weights.

Signals that predicted buyers get heavier. Signals that flattered get lighter. If track-morning guests out-order dinner guests three to one, the next playbook leans track — proposed automatically, never spent automatically.

III·d
It starts smart, not blank.

Lap one is seeded with the dealership's 2026 plan and what is true of luxury-auto buyers everywhere — configurator depth, ownership cadence, event behavior. Then it tunes itself to Salt Lake City specifically.

Signal weights, retuning

SEEDED PRIORS

Note the third bar: stated timelines lose weight as the engine learns that what people configure predicts better than what they promise. Sample illustration — the live curve builds from real outcomes.

Prediction miss rate, by event

Part IV

No new software for the floor.
No new habits for Luis.

The engine bolts onto the dealership as it already runs. It reads from systems that exist, and it delivers into places people already look. Nobody logs into anything new.

What it plugs into
  • Tekion DMS — sales, service, inventory. Read-only to start.
  • The event calendar — every evening already planned.
  • The registration desk — the quiz replaces the clipboard.
Where it shows up
  • This dashboard — the cockpit, one URL.
  • A morning email — the scored call list, already routed.
  • Printed briefings — one page per specialist, per event.
What it will not do
  • Spend without a yes. Every send, every dollar — approved first.
  • Pester clients. Cadence rules are tuned for this clientele.
  • Leak data. This demo runs sample data; client data lives in dealer-approved infrastructure.
THE THROTTLE

Approval is the throttle. Nothing sends, spends, or posts without Luis's yes. He keeps the wheel — the engine just does the laps between decisions.

Part V

The prize

December. Every gate green.

The Cavallino Award pays an additional one percent of MSRP across the year — but only if every KPI lands. One weak gate forfeits the whole thing, which is why the engine watches all six like a race engineer watches tire temps.

Open the tracker

Command Center

Cavallino Award Tracker

One quiet scoreboard for every KPI that unlocks the Cavallino Award, and the next move to close each gate. The award triggers at one hundred percent of all KPIs.

0Percent on track

Three model orders and six CPO from the Cavallino.

Across all gates, seventy-four percent of the year's KPIs are tracking to plan. The award, an additional one percent of MSRP, needs all of them green. Here is where it stands, and what moves the needle.

Projected — achievable if Q3 events convert at plan

Event spend versus return

Next best actions

Marketing Manager, Automated

Event Designer

Six decisions in, an executable playbook out. The engine writes the guest list in waves, the critical path with owners, the rep briefings, and the follow-up ladder — Luis approves three things and hosts. Change any field and watch it recompile.

RECOMPILING…

The Guest Experience

Find Your Ferrari

What a guest sees when they register: a sixty-second portrait that leaves them feeling understood. Flip on the Engine Lens to see what the machine is doing underneath — which buying indicator each question reads, and the signals filling live as answers land. Guests never see the lens.

Engine Lens

Reveals the instrumentation behind the romance — per-question reads, live indicator capture, and the temperature math. For the operator's eyes only.

Ferrari of Salt Lake CityGuest Registration

Lead Intelligence

Today's Call List

Every registrant scored on the same five indicators the quiz reads, matched to the right specialist, and ordered so the team works the warmest first. Grounded in the conversion patterns of past events.

Indicator strips show Timeline · Spec · Capacity · Brand · Experience. Scores blend ownership history, configuration activity, event engagement, referral source, and stated timeline. Once Tekion is connected they update in real time, and the model retrains on who actually orders at three, six, nine, and twelve months.